I absolutely hate when a vendor I recommended flakes out on a customer. Meliadhor left this comment on my Treasure! post from last month. It recounts a very disturbing experience with Alpha Officium, a boutique coin maker I've previously had very good experiences with.
Hi! Does anyone know if the AlphaOfficium store is still properly active and not a scam? We've emailed them earlier last month about coins purchase, and my friend bought about 100$ worth of coins, and so far its been over 12 days, a couple emails, and an FB message since their last reply. The owner appears to be active & posting new coins on their FB group but no replies since.
...which is kinda e-scary as my friend already paid for a larger set of coins, including the VikingMix featured here, and all we asked for was a postal tracker code. The owner (the same person as on FB) sent us a wrong one first, for a different person from a previous month, and when we asked for the one for our purchase all contact broke off :C
[update since I prepared this message]
My friends' FB has been reported for the PM asking for the tracker code & suspended, no email replies received to my friends' account, BUT my email asking about another of their coin sets received an instant reply that "yes this expensive set is available" and that they can ship them ASAP. We got all the emails copied & screencapped, gonna give the guy one last chance before opening a PayPal dispute for refund. Friend sent one last email asking about the tracker code via the same store-contact form just earlier after I got my reply just to give them one more chance but this is feeling super nasty now.
I apologize for dropping this on you like that, but we did decide on that replica coin store because we saw your recommendation here (I adore your blog and you featured some of my works here as well, and the coins appear lovely, and a lot of people online seem to have gotten theirs OK, at least in the States).
Do you have any ideas what else to do? If you need us to show screencaps of the store messages or copies of emails and such, please tell, my friend kept them all for possible PayPal dispute/claim if nothing arrives in the next two weeks. If needed we can contact you via email I believe. :C
Hopefully this is a situation that will be quickly resolved.