Sweet fancy Moses.
I just finished "discussing" the status of the Arkham Sanitarium lapel pins with the manufacturer. I have been assured that they will absolutely, positively be in my hands on Monday the 11th. Then again, this is the same manufacturer that told me it would take 7 to 10 business days to complete the order back on September 6th.
At this point I'm really not sure what to think, and I can more than understand if you're getting frustrated waiting for your prop sets. I've used the same company for all of my previous runs and they've always delivered on time, but there have apparently been delays because the pin blanks have to be custom cut. All I can do is, once again, apologize for the delay.
I'm really starting to think that there's some kind of curse on any Lovecraftian project using the pledge model.