This evening I went to do my monthly clean out of the Gmail spam bin. Normally I just check off everything and hit "Delete All", but this time I scrolled through looking for any particularly entertaining pitches for Viagra or unclaimed bank accounts. You can imagine my surprise when I discovered the spam filter was also catching a pile of legitimate emails. Including at least one publisher looking for information to cut me a check.
I've gone through and answered all of the real emails I could find, but if you sent me a message before April 8th that I never responded to there's a good chance it was lost to the spam catcher and deleted.
I'm not quite sure what to do other than offering my apologies. Up until now I've been extremely happy with Gmail and never had much of a problem with emails going missing. Wait, strike that. It's more accurate to say that up until now I had no idea there might be a problem with Gmail spam binning legitimate emails. This could have been going on all along and I just never noticed it.