I've received a goodly amount of feedback about not shipping anything I currently have on Ebay outside of the United States and Canada. And by "feedback" I mean a lot of folks don't like it. All of those comments and emails, without exception, have been unfailingly polite. That's something I really appreciate.
What it really comes down to is dealing with the outrageous shipping, customs hassles, and potential VAT levies of the EU. Half of my audience for Mythos and horror-related props resides there. Believe me, I hate cutting everyone in Europe off, but I don't think there's another alternative. In the past I've been more than willing to deal with shipping and customs problems, but I'm extremely leery of the VAT rules.
As I understand it, and I welcome correction, I'm responsible for filling out an accurate customs declaration for any packages mailed to the EU. That's not a problem. The receiver is then responsible for paying any duties and/or VAT based on the declared value of the goods. That varies based on their country of residence. Here's where the issue arises. Those fees can add up quickly, and if the recipient doesn't pay the item is sent to impound. To both Ebay and Paypal that counts as non-delivery and entitles the purchaser to a full refund.
That's...less than optimal, particularly for the OOAK or short-run items I do.
If anyone can suggest a better alternative I'm open to ideas.